If you’re in the Philippines and you urgently need help (eg if you’ve been attacked, arrested or there has been a death), call +63 2 858 2200. If you’re in the UK and concerned about a British national in the Philippines, call 020 7008 1500.
Get or renew a passport
The British embassy can’t help with passport enquiries. Contact Her Majesty’s Passport Office if you need help.
Get an emergency travel document
If you’re due to travel in the next 24 hours, contact us as soon as possible. Call us before making an appointment if you’ve never applied for a British passport before or if you’re applying for a child under the age of 16.
If your passport is lost or stolen, you’ll need to get a police report before an ETD can be issued.
Travel advice: for information and advice on travelling to the Philippines, see travel advice for the Philippines.
Get a visa
The British embassy can’t help with visa enquiries.
If you’re not a British national, you may need a visa to travel to the UK. Check if you need a UK visa.
If you’re a British national travelling abroad and need to apply for a visa to visit a particular country or check if you need a visa, see the entry requirements on our foreign travel advice for the country you want to visit.
For more information on visas, see UK visas and immigration.
Marriage and civil partnerships
We can issue affirmations or affidavits of marital status and, in some circumstances, perform a marriage or civil partnership for British nationals. For information on getting married in the Philippines, see getting married abroad.
Register a birth or death
If the death occurred in the Philippines and you’re still in the country, contact us. If you’re in the UK and hear of the death of a relative from a third party, you should contact the Foreign and Commonwealth Office on 020 7008 1500.
Read our guidance on coping with death abroad
Support if you’ve been arrested
We’ll do all we can to contact you within 24 hours of being told that you’ve been detained or arrested, and will give you a prisoner pack with information for British prisoners in the Philippines. We cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings.
Notarial and documentary services
See the full list of notarial and documentary services we provide.
This service is for customers whose UK documents (birth, death, marriage certificates, for example) have been legalised by the Legalisation Office in the UK only.
Ask the UK government to get a UK document legalised (certified as genuine).
Legalisation is the official confirmation that a signature, seal or stamp on a document is genuine – an essential part in the preparation of UK public documents for use overseas. Legalisation does not certify the authenticity of a document, nor does it endorse or approve the contents of a document.
Read our notarial and documentary services for more information on legalisation.
Local service providers
Use our lists of local suppliers and services if you need help in the Philippines. Please note that inclusion in these lists does not constitute official endorsement by the British embassy or the UK government.
How else we can help
In addition to the services listed above we can also:
• provide information about transferring funds
• help people with mental illness
• contact family or friends for you if you want
• provide support with adoption – including details of who you need to talk to and what documents you may require.
For more information on the services we can provide, see Support for British nationals abroad: A guide.
General information on living in the Philippines
What the embassy cannot do for you
Although we try to help British nationals in a wide range of situations, we cannot:
• help you enter a country, for example, if you don’t have a visa or your passport is not valid
• give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers.
• get you better treatment in hospital or prison than is given to local people
• pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you’ll have to pay back)
• make travel arrangements for you, or find you work or accommodation
• make business arrangements on your behalf
We charge fees for some of our services. See the full list of consular fees in the Philippines – payment should be made in cash or manager’s cheque made payable to ‘British Embassy’.