Mention the Philippines Internet to a lot of people and it sends them in to long moans about how poor it is. Complaints range from it being slow, unable to load some pages, videos not streaming, to long periods of no connection.
The customer service seems to be full of people that know nothing about the internet who have little or no way to contact anyone in the company that can provide more details. On many occasions when having to deal with the customer service of Philippines Internet companies we discover we know more about the problem than their customer service. It seems the companies think the customer do not need to know any details to why their internet is not working.
Things are improving in many areas with Fiber being rolled out, in some areas it seems to work well in others our readers report problems such as only getting a fraction of the speed they pay for.
While things are improving overall internet in the Philippines is expensive and still one of the slowest in Asia.
If you are thinking about moving to the Philippines we strongly advice you ask people that live in the area what the internet is like. We know of businesses that have gone out of business because Philippines Internet was so poor in the area they moved too.
PLDT Dasmarinas Outage happened at 7:30 am on Monday the 2nd July parts of Dasmarinas lost their internet, phone lines and Cignal TV. At 5:00 pm a PLDT technician told us it would be reconnected in 30 minutes, however it […]
It seems from this email we received from a PLDT customer in Santa Maria, Bulacan that PLDT have not fixed all the problems that happened in May and for some of their customers they are still facing problems with the internet. […]
After yesterday’s PLDT fibre cable breaks we are still getting reports from people saying PLDT is still slow. it has now been 30 hours since the problem was first reported. Latest update from PLDT At 2:30pm 1st June we spoke […]
This morning following our report on PLDT outage on the 31st May 2018 which left Manila, Makati, Pasay, Laguna and Cavite with slow or no internet for over 15 hours we received the email below from a PLDT Customer in […]
We reported earlier today about the problem of no or slow PLDT Fibr connections in the Cavite area, we have since heard that it is also affecting Manila, Makati, Pasay, Laguna and Cavite and it affecting voice and data services. […]
This morning 31st may 2018 at 7:00am PLDT informs us that people in Cavite Philippines were reporting that they had slow or no internet. At 2:00pm we contacted PLDT again and were informed PLDT are still verifying if there is […]
BBC iPlayer and ITV Player are the most popular online streaming sites in the UK. Over the years many Brits in the Philippines have asked us how to watch BBC iPlayer from abroad so we’ve put together a little guide to […]